Physical Therapy

Your Financial Health is Our Priority

UnisLink is more than just a medical billing service—we’re an extension of your practice. We combine deep industry expertise in physical therapy RCM with powerful technology to tackle these challenges head-on, so you can focus on what matters most: your patients’ successful outcomes.

Our Physical Therapy RCM solutions address the top challenges for your specialty:

• Prior Authorization & Visit Limits: Managing the administrative burden of securing and tracking complex prior authorizations and adhering to strict visit caps is a major drain on staff time. UnisLink’s expert processes and technology ensure pre-authorizations are verified and monitored before services are rendered, drastically reducing denials.
• Workforce Shortages: Finding and retaining expert billers and coders with deep knowledge of therapy-specific requirements (like 8-minute rule documentation) is difficult and expensive. UnisLink gives you access to top-tier, specialty-focused talent at a fraction of the cost of hiring them yourself.
• Rising Operating Costs: The costs of running your clinic, from space to equipment, continue to rise. UnisLink will dramatically reduce your Total Cost to Collect over operating the equivalent services in-house, freeing up capital for patient care improvements.
• Complex Coding and Documentation: Proper use of CPT codes, therapy modifiers (e.g., GP), and ensuring documentation supports medical necessity is critical. UnisLink’s expert talent and AI technology help your group eliminate denials and recover underpayments with over 95% accuracy.
• Technology Adoption: Staying current with the best RCM technology is challenging. UnisLink’s proprietary Artificial Intelligence (AI), Analytics, and SmartHub Workflow systems seamlessly augment and deliver the best financial performance, regardless of the EHR or EMR platform you’re using.

Our Key Differentiators for Physical Therapy:

• Proactive Denial Management: We don’t just react to denials; we prevent them. Our advanced AI systems (CLARA™) and expert team identify and resolve issues related to authorization, documentation, and medical necessity before they result in a denial, significantly increasing your first-pass clean claim rate.
• Therapy-Specific Coding Expertise: We have deep knowledge of CPT, ICD-10, and modifier usage specific to physical therapy services, including compliance with the 8-minute rule and Medicare guidelines, eliminating common coding-related denials.
• Integration With Your EHR: We add important technological enhancements while working directly within your existing EHR to capture every billable service and streamline your workflow, from patient check-in to final payment.
• Effective Patient Collections: Our AI-driven patient collections process is automated and compassionate, making it easy for patients to pay. Frequency and communication channel (text, email, paper statement, or phone) are determined uniquely for every patient to maximize propensity to pay while dramatically lowering the cost to collect from patients.
• Total Transparency: With our Engage Analytics™ platform, you get real-time, transparent access to your practice’s financial health, giving you full visibility and control over your revenue cycle performance.