Primary Care

Your Financial Health is Our Priority

UnisLink is more than just a medical billing service—we’re an extension of your practice. We combine deep industry expertise with powerful technology to tackle these challenges head-on, so you can focus on what matters most: your patients.

Our primary care RCM solutions address the top challenges for primary care:

• Workforce Shortages – Staffing shortages have been the top challenge for primary care for many years running. UnisLink gets you access to top-tier talent at a fraction of the cost of hiring them yourself.
• Rising Operating Costs – Operating costs for primary care practices has risen sharply over the past 20 years with over 90% of practices reporting sharp increases. UnisLink will dramatically reduce your Total Cost to Collect over operating the equivalent services in-house.
• Declining Reimbursement – Adjusted for inflation Medicare reimbursement has declined 26% since 2001 and commercial contracts have followed suit. UnisLink’s expert talent, best practices, and AI technology help primary care groups eliminate denials, recover underpayments, and negotiate better contracts.
• Technology Adoption – Technology moves quickly and it’s challenging to evaluate (let alone adopt) the best solutions for your practice. UnisLink’s proprietary Artificial Intelligence (AI), Analytics, and SmartHub Workflow systems augment and deliver the best financial performance regardless of the platform you’re using.
• Proactive Denial Management – We don’t just react to denials; we prevent them. Our advanced AI systems (CLARA™) and expert team identify and resolve issues before they become a problem, significantly increasing your first-pass clean claim rate and denial resolution.
• Coding – For most primary care groups, coding issues are the second or third common reason for denied claims. UnisLink’s AI technology, Denial Feedback Loop, and when necessary, certified professional coders deliver 95% accuracy help you get paid the first time by eliminating coding related denials.
• Integration With Your EHR – We add important technological enhancements while working directly within your existing EHR to capture every billable service and streamline your workflow, from check-in to final payment.
• Effective Patient Collections – Our AI-driven patient collections process is automated and compassionate making it easy for patients to pay, improving your revenue and reducing the administrative burden on your staff. Frequency and communication channel (text, email, paper statement or phone) are determined uniquely for every patient to maximize propensity to pay while dramatically lowering the cost to collect from patients.

Total Transparency: With our Engage Analytics™ platform, you get real-time, transparent access to your practice’s financial health, giving you